Privacy Policy

Privacy policy details

“[HANABE STUDIO LLC]” (here in after referred to as “our company”), when customers use our company, collect information necessary for transactions and contact, such as customer name, address, telephone number, and e-mail address. information (hereinafter referred to as “personal information”) will be disclosed. Even before you press the purchase/register button, we will acquire the information entered in the input field.We handle personal information in accordance with this privacy policy under the Personal Information Protection Law.
This privacy policy is a promise between the customer and the company regarding the handling of personal information disclosed by the company.

Purpose of use of personal information

We will use personal information for the following purposes.

• 1. We will use contact information such as the customer’s name, address, and telephone number for shipping products to the customer and for billing.
  In addition, we may use payment information such as credit card numbers and bank accounts that you have specified in relation to billing.
• 2. Contact information such as the customer’s name, address, e-mail address, the type and quantity of the ordered product, the amount charged, etc., in order to contact and confirm the details of the order and the delivery method, etc. use the information.
• 3. In order to inform customers about our campaigns, products and services, we will use contact information such as customer history, customer name, address, and e-mail address.
• 4. In order to improve our services, we will use the opinions received from customers, the results of questionnaires, usage history, etc.
• 5. We will use contact information such as your name, address, and e-mail address to respond to your requests and inquiries.

Management of personal information

We manage personal information under the following system.

• 1. We will establish the necessary internal system in accordance with the Personal Information Protection Law and guidelines, and obtain a written pledge from employees to the effect that we will properly handle personal information.
• 2. We will limit the use of personal information to employees who need it for business purposes, establish rules regarding the storage and management of media containing personal information, and take preventive measures to protect personal information.3. For personal information stored in the system, we will prepare an account and password so that only employees who need it for business can use it, and implement access authority management. Accounts and passwords will be strictly managed so that they are not leaked or lost.
• 4. For security when transmitting data related to personal information over the Internet, SSL, which is an industry standard encrypted communication, is used for necessary web pages.
• 5. Assuming that the service will not be hindered, personal information will be deleted as needed after a certain period of time has passed from the time of receipt of personal information.

Disclosure of Personal Information

If there is a request for disclosure of personal information from a customer, we will disclose it only if we can confirm that you are the person.Note: How to verify your identity
Please send us a copy of something that can prove your identity (driver’s license, insurance card, etc.).
We will confirm the content and disclose it as soon as it becomes clear that it is the person himself/herself.If you would like to request disclosure, correction, or suspension of use or provision of personal information, please contact us at the address below.